Course curriculum

  1. 1
  2. 2

    • Introduction

    • Plan Business Analysis Approach

    • Plan Stakeholder Engagement

    • Plan Business Analysis Governance

    • Plan Business Analysis Information Management

    • Identify Business Analysis Performance Improvements
  3. 3

    • Introduction

    • Prepare for Elicitation

    • Conduct Elicitation

    • Confirm Elicitation Results

    • Communicate Business Analysis Information

    • Manage Stakeholder Collaboration
  4. 4

    • Introduction

    • Trace Requirements

    • Maintain Requirements

    • Prioritize Requirements

    • Assess Requirements Changes

    • Approve Requirements
  5. 5

    • Introduction

    • Specify and Model Requirements

    • Verify Requirements

    • Validate Requirements

    • Define Requirements Architecture

    • Define Design Options

    • Analyze Potential Value and Recommend Solution
  6. 6

    • Intro

    • Analytical Thinking and Problem Solving

    • Behavioral Characteristics

    • Business Knowledge

    • Communication Skills

    • Interactions Skills

    • Tools and Technology
  7. 7

    • Introduction

    • Functional Decomposition

    • Estimation

    • Interface Analysis

    • Organizational Modeling

    • Stakeholder List, Map, or Personas

    • Scope Modeling
  8. 8

    • Intro

    • Brainstorming

    • Workshops

    • Focus Groups

    • Collaborative Games

    • Interviews

    • Observation

    • Survey or Questionnaire

    • Document Analysis

    • Benchmarking and Market Analysis

    • Prototyping
  9. 9

    • Intro

    • Glossary

    • Mind Mapping

    • Backlog Management

    • Business Rules Analysis

    • Lessons Learned (Retrospective)

    • Prioritization

    • Reviews

    • Item Tracking
  10. 10

    • Intro

    • User Stories

    • Use Cases and Scenarios

    • Non-Functional Requirements (NFR) Analysis

    • Roles and Permission Matrix

    • Process Modeling

    • Sequence Diagram

    • State Modellling

    • Concept Modellling

    • Data Dictionary

    • Data Modellling

    • Data Flow Diagrams (DFD)
  11. 11

    • Balanced Scorecards (BSC)

    • Business Capability Analysis

    • Business Cases

    • Business Model Canvas

    • Decision Analysis

    • Decision Modeling

    • Financial Analysis

    • Risk Analysis and Management

    • SWOT Analysis

    • Acceptance and Evaluation Criteria

    • Metrics and Key Performance Indicators (KPIs)

    • Process Analysis

    • Root-Cause Analysis (RCA)

    • Vendor Assessment

    • Data Mining